At Prosper, we know that the first contact with our students or customers is the most important things in customer service. We want that contact to be successful having our Representative being prepared and knowing the programs and helping the students feel the value of their education
“…Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run…”(First Contact Resolution-–Service Untitled )
I love working for a company that uses systems that make it easier for our frontline to resolve issues.
There was a great interview done with Ethan Willis. He stated
“…Number one is getting good people to manage the employees. Number two is hiring good people from the beginning…” and “…A lot of companies become bureaucratic because they are trying to set up systems and processes to manage the wrong people. If you can have the right people who believe in what you’re trying to do and who have the right philosophy, the culture of the business will often manage itself. Then it’s all about fostering that culture…” see Ethan Willis from Prosper, Inc.-MeetInnovators CEO Club
The above interview gives insight to how Prosper inc. can help people, so effectively. And in my humble opinion is the reason is the best in the educational industry! When you “talk to Prosper CEO Ethan Willis,” you come a way better when you leave him!
Ethan Willis Can Help You Become a Better Teacher?- Becky
Changing lives, One Student At A Time–the article that was selected to appear in the August 2006 issue of the national magazine, U.S. Business Review in an article entitled “Investing in Tomorrow”.
Eric Bryant shared “Attributes of Successful Entrepreneurs” in his wonderful blog — July 30, 2008…-Past posts on this blog”My Travel’s on the Roads in how to Prosper and Learning”
One of my Favorite Blogs, The Entrepreneurial Mind Will Join Several Others-July 28, 2008..-Past posts on this blog”My Travel’s on the Roads in how to Prosper and Learning”
“Prosper Learning’s” Information Sheet-
Blogs about: “Ethan Willis”
Ethan Willis–Latest post was updated: made by Anonymous
Ethan Willis and E-strengths assessment helps Martial Artists -July 18, 2008- James ” Martial Arts blog’
Outstanding Young Alumni– BYU-Idaho Alumni Association-Randy Garn and “Ethan Willis”
Eric Bryant shared “Attributes of Successful Entrepreneurs” in his wonderful blog
Area’s covered “…Resourceful. Purposeful. Focused. Risk-taking. Problem-solving. Salesmanship-0riented. Visionary. Optimistic. Leadership-oriented. Ambitious. Innovative. Integrity-based. Adaptable. Communicative …”
He furher add’s “To determine your aptitude as an entrepreneur, take a free assessment at http://www.estrengths.com..” I might add discover your own strengths and passions and use the insight you gain to help improve your success. You are already an entrepreneur, or in the process of becoming one — now you just need a little guidance to finish the task.
I am glad that Ken Blanchard, Ethan Willis and Hutson,
Eric Michael Bryant(http://www.ericbryant.org) – Blogger ,author of “Peppermint-Filled Piñatas: Breaking Through Tolerance and Embracing Love, “
I loved James post :
Entrepreneur.com wrote “…A martial arts school can be an expensive new business venture to set in motion. However, the average cost now paid by a student per year for martial arts training is in excess of $600. Providing the business could train 200 students per year, this would result in revenues exceeding $120,000, based on an average of $600 per year per student. Needless to say, this type of specialized instruction can be very financially lucrative. In addition to group training, one-on-one martial arts training is also becoming popular for the serious student who is prepared to pay $40 per hour or more for an intensive training session..” see Business Idea Center: Martial Arts
Ethan Willis and Randy Garn knew firsthand the need of many young owners for personalized guidance in starting and growing a business. This is the spark that led them to found Prosper Learning (Prosper Inc.), whose motto is, “Your life is your business . . . Making it Prosper is ours.”(see CNET Networks, Inc ref Provo company works to make clients Prosper Deseret News (Salt Lake City), Jun 26, 2005)”
Outstanding Young Alumni-Randy Garn and Ethan Willis-BYU-Idaho Alumni Association
One Minute Entrepreneur + Martial Arts business Could help
JModern Kung fu-Total Combat!-July 24, 2008-James
Find More Related Resources
Ethan Willis and E-strengths assessment helps Martial Artists and Ethan Willis-Great Author and Warrior
THE ONE MINUTE ENTREPRENEUR Review–Squidoo,
‘One Minute Entrepreneur’ has bite-size words of wisdom-By Kerry Hannon, Special for USA TODAY
The One Minute Entrepreneur– Guerrilla Marketing
Meet the Masterminds: Ken Blanchard on The One Minute Entrepreneur–Guerrilla Marketing