Tag Archives: customer service

Great + Service =Happy Customers

In an issue of the magazine, under their links of “The Things That Suck” Wired told us “Why Things Suck: Customer Service” is hated, they stated the following reasons: – Some call centers’ focus on getting customers off the phone … Continue reading

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Filed under customer service, devin willis + prosper, Uncategorized

Customer service + Web 2.0

Good customer service is the lifeblood of any business. You can offer all the free gifts and promotions and reduce prices to bring in as many new customers as you want, but unless you take care of your customers  your … Continue reading

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Happy Student and How to Get a Great Recommendation Letter

I had a very frustrated student call me on Saturday. He needed help writing and submitting  a recommendation letter. So, together we found a great link I wanted to share: How to Get a Great Recommendation Letter from studenthacks.org . … Continue reading

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Filed under customer service, Listening Skills