Category Archives: customer service
“Doing The Right Thing” + On The First Contact Will Help A Company Prosper
At Prosper, we know that the first contact with our students or customers is the most important things in customer service. We want that contact to be successful having our Representative being prepared and knowing the programs and helping the … Continue reading
10 Hacks for Shipping Holiday Presents Thanks to MSNBC
I found these ten tips that “will help you ship holiday packages safely and in the least expensive way, depending on your needs.” Covers timing, packing, choosing a shipping service, and understanding when to pay more. Includes links to major … Continue reading
Filed under customer service, Uncategorized
Consumer expert offers “Rip-off Alerts”, save more, spend less and save more
Consumer expert Clark Howard alerts you to the latest rip-offs! These pod casts features rip-offs and warnings that Clark has uncovered and gives you the information on how to protect yourself and your loved ones. I hope you find it … Continue reading
Filed under customer service, links of Success, tips
Great + Service =Happy Customers
In an issue of the magazine, under their links of “The Things That Suck” Wired told us “Why Things Suck: Customer Service” is hated, they stated the following reasons: – Some call centers’ focus on getting customers off the phone … Continue reading
Filed under customer service, devin willis + prosper, Uncategorized