Category Archives: customer service

“Doing The Right Thing” + On The First Contact Will Help A Company Prosper

At Prosper, we know that the first contact  with our students or customers  is the most important things in customer service. We want that contact to be successful   having our Representative being prepared and knowing  the programs and helping the … Continue reading

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Filed under Blogroll, customer service, devin willis + prosper, do the right thing, Ethan Willis

10 Hacks for Shipping Holiday Presents Thanks to MSNBC

I found  these ten tips that  “will help you ship holiday packages safely and in the least expensive way, depending on your needs.” Covers timing, packing, choosing a shipping service, and understanding when to pay more. Includes links to major … Continue reading

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Filed under customer service, Uncategorized

Consumer expert offers “Rip-off Alerts”, save more, spend less and save more

Consumer expert Clark Howard alerts you to the latest rip-offs! These pod casts features rip-offs and warnings that Clark has uncovered and gives you the information on how to protect yourself and your loved ones. I hope you find it … Continue reading

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Filed under customer service, links of Success, tips

Great + Service =Happy Customers

In an issue of the magazine, under their links of “The Things That Suck” Wired told us “Why Things Suck: Customer Service” is hated, they stated the following reasons: – Some call centers’ focus on getting customers off the phone … Continue reading

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Filed under customer service, devin willis + prosper, Uncategorized

“Prosper Learning” + Starfish Story=Making a Difference

The Starfish and Our Student/Customer While walking along a beach after a particularly high tide, a man noticed a boy picking up starfish after starfish and throwing them back into the sea. When he neared the youngster, he asked, “What … Continue reading

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Filed under customer service, devin willis + prosper, Listening Skills, stories, Word Of Mouth