October 3, 2009
Today I read the ” Top 55 Reference Websites” by eBizMBA. A few that I really liked that were listed were the following:.
Wikipedia a very useful free-content encyclopedia on the Internet. Over 7 million articles in over 200 languages, and still growing.
Project Gutenberg-A library of 17000 free ebooks whose copyright has expired in the USA Book listings, search engine, newsletter, articles and information on how you can help …
Reference.com - online encyclopedia, almanac, Web search powered by Google, Web directory, dictionary and thesaurus.
eHow-Learn how to do just about everything at ehow, with more than 337000 articles and videos offering step-by-step instructions on “how to do just about everything”. You can publish your own articles and How To …
About.com: -expert guidance from real people searching the Internet for the information, goods, and services that you need to know related to your passion.
I hope you enjoy the above resources,
Devin Willis
May 17, 2009
I just read a great post by Alex Moskalyuk about the book “Yes! 50 Scientifically Proven Ways to Be Persuasive” by Noah Goldstein, Steve Martin and Robert Cialdini. Mr. Moskalyuk review had a few areas that were interesting:
The authors take the position that persuasion is a science, not art, hence with the right approach anybody can become the master in the skill of persuasion. So, what are the 50 ways? click here
Humbly,
Devin Willis
March 23, 2009
I thought this WalletWatcher was cool! It is a free service and resource that perhaps could help some of you manage their finances and track monthly budget and spending online. Once it’s properly set-up one would be able to find out where the money goes, identify the areas where it was overspend, set monthly budgets for different things ( car, groceries, bills etc.), They can get detailed spending reports ect
The above is from Make use of.com
I hope this helps,
Devin Willis
March 18, 2009
At Prosper, we know that the first contact with our students or customers is the most important things in customer service. We want that contact to be successful having our Representative being prepared and knowing the programs and helping the students feel the value of their education
“…Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run…”(First Contact Resolution--Service Untitled )
I love working for a company that uses systems that make it easier for our frontline to resolve issues.
Devin Willis
